Privacy Policy

Important Information and who we are

At Milanz, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the data you provide to us.

1. Information We Collect

We may collect the following details from you when you place an order or contact us:

  • Full name

  • Contact number

  • Delivery address

  • Email address (if provided voluntarily)

2. How We Use Your Information

Your information is used strictly for:

  • Processing and delivering your orders

  • Communicating about your purchases

  • Improving our customer service

We do not sell, share, or rent your personal data to third parties.

3. Payment Information

All payments are handled through Cash on Delivery (COD). We do not collect or store any bank or card details.

4. Delivery

We deliver across the UAE with a flat delivery fee of AED 35. Please ensure your address and contact number are correct at the time of placing the order.

5. No Return or Exchange Policy

Due to hygiene and product nature, all sales are final. We do not accept returns, refunds, or exchanges.

6. Contact

If you have any questions about this Privacy Policy or how your data is handled, you may reach us via WhatsApp or email.